Return, Refund & No Exchange Policy

Welcome to RazzleDazzle!
Please read our Return, Refund & No Exchange Policy carefully before making a purchase.
Our goal is to ensure a transparent and hassle-free shopping experience for all our customers.

1. Returns & Exchanges

• No Returns or Exchanges are accepted for change of mind, wrong selection, or personal preference.
• The only exception is if an item is damaged or missing upon delivery.
• Please refer to the Unboxing & Claim Procedure below to raise a valid complaint.

2. Note: Returns are not accepted, but if any item is damaged or missing, please follow the instructions below:

Unboxing Video Requirement:

When you receive your parcel, you must record a 360° unboxing video.

• Start by showing the shipping label and the fully packed parcel.
• Then open the parcel completely and clearly show the product’s working condition in the same video.
• The issue (damage or missing part) must be clearly visible in the video.

Videos edited, paused, or recorded after unboxing will not be considered valid proof.

Reporting the Issue:

• If you find the product damaged or missing, email the unboxing video to biz.razzledazzle@gmail.com.
• Our team will review the video carefully.
• If your video meets the above conditions, the claim will be approved.

Contact Timeline:

• Please contact us within 3 to 4 days of receiving your order.
• You can email us at biz.razzledazzle@gmail.com or WhatsApp us at +91 97127 10456
  (Monday to Saturday, 10:30 AM – 6:30 PM) with your order number.

3. Refund Process

• Once approved, our team will contact you for confirmation.
• The refund for the damaged or missing item will be processed to your original payment account within 4–7 banking days.
• Refunds are applicable only for the affected item(s) — not for full order value, shipping charges, or unrelated items.

4. No Exchange Policy

• We do not offer exchanges under any circumstances (for color, size, or other preferences).
• If you wish to get a replacement product, you can place a new order after receiving your refund approval.

5. QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us our Privacy Compliance Officer by mailing : biz.razzledazzle@gmail.com or Chat via WhatsApp : +91 9712710456 (Monday – Saturday 10:30 – 06:30)

RAZZLE DAZZLE :

7,Ground Floor, Shahjanand Palace,
100ft Anandnagar Road,
Satellite, Ahmedabad-380015

Thanks
Team RAZZLE DAZZLE